Privacy Policy
Last updated: April 7, 2026
Parallel Universe Bars ("PUB HUB," "we," "us," or "our") operates the PUB HUB platform. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
1. Information We Collect
Account Information
- Username, email address, and password (stored securely using bcrypt hashing)
- If you sign in with Google: your Google account ID, display name, and email address
- If you connect Discord: your Discord user ID and Discord username
Payment Information
- Subscription tier and payment status
- Stripe customer ID for managing your subscription
- We do not store your credit card number, CVV, or full billing details — all payment processing is handled securely by Stripe
Content You Create
- Photos and images you upload for AI generation (3D action figures, video visualizers)
- Text prompts you provide for AI content generation
- Videos and images generated from your requests — generated content is stored on our secure servers until you choose to delete it or your account is closed
- Support tickets and messages you submit
Technical Information
- Session cookies to keep you logged in (expire after 24 hours)
- We do not use third-party tracking cookies or analytics services
2. How We Use Your Information
- To provide our services: Creating and managing your account, processing subscriptions, generating AI content, and delivering your orders
- To communicate with you: Sending welcome emails, Discord invite links, password reset links, and notifications about your content (e.g., when a generated video is ready)
- To manage Discord roles: If you connect your Discord account and have a paid subscription, we automatically assign the corresponding role in our Discord server
- To improve our platform: Understanding how features are used so we can make them better
3. Third-Party Services
We use the following third-party services that may process your data:
4. Data Storage and Security
- Your data is stored on secure servers hosted by Replit
- Passwords are hashed using bcrypt and are never stored in plain text
- Sessions use HTTP-only cookies with secure settings
- Payment processing is handled entirely by Stripe — we never see or store your full card details
5. Data Sharing
We do not sell, rent, or trade your personal information. We only share data with the third-party services listed above as necessary to provide our services.
6. Your Rights
You have the right to:
- Access your data: View your account information through your dashboard
- Update your information: Change your username, email, or password from your profile
- Delete your account: Contact us to request account deletion — we will remove your personal data and generated content
- Disconnect third-party accounts: You can unlink your Discord or Google account at any time
7. Cookies
We use a single essential session cookie (connect.sid) to keep you logged in. This cookie:
- Expires after 24 hours
- Is HTTP-only (cannot be accessed by JavaScript)
- Contains only your session identifier — no personal data
- We do not use advertising, tracking, or analytics cookies
8. Children's Privacy
PUB HUB is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.
9. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contractual necessity: Processing required to provide our services, manage your account, and fulfill subscriptions
- Legitimate interests: Improving our platform, preventing abuse, and ensuring security
- Consent: When you voluntarily connect third-party accounts (Google, Discord) or opt in to communications
EEA users have additional rights including data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority. Contact us to exercise any of these rights.
10. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of your personal information — we do not sell your data
- Not be discriminated against for exercising your privacy rights
To submit a request, contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of PUB HUB after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, you can reach us at:
